The Ontario Human Rights Commission is very clear that services, including health care, cannot be denied to anyone because of a physical or mental disability. Further, it mandates that even the design of services must be inclusive, and individualized to be accessible to each person’s needs.
If you believe you are being discriminated against in your pursuit of transition-related care, you have recourse through the Human Rights Tribunal of Ontario. This process begins with an application that you can find on their website.
If you choose to pursue a human rights claim, there are a number of organizations who can help.